Frequently Asked Questions

Simple answers to your important questions

Answers to Common Questions

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Sure you can. Just send us your order details by email at sales@safeost365.com , and we will send payment instructions along with the invoice.
There are no hidden or extra fees associated with any of our hosting packages. All server solutions are free of set-up fees..
Yes you can! The only piece of information we ask you to provide is a valid email address.
We offer cPanel for all of our shared hosting clients without any additional costs! For our VPS and dedicated solution clients, customers can install any control panel they like. We can help with installations on VPS and dedicated machines for free as part of our service. The server comes with a trial license, so after the trial period ends, a full license must be purchased, which is done automatically when ordering WHM/cPanel through us. If you wish to experience WHM/cPanel without licensing it, you can decline the control panel at checkout and either follow this guide or contact support for assistance.
You can always upgrade your shared hosting or VPS plan free of charge by sending us an upgrade request email. You would only pay for a difference to more expensive hosting solution. Most of the time upgrading takes only a few minutes.
If the site does not contain anything illegal and if its content is not against our TOS, we ignore such complaints. The privacy of our clients is really important to us. We never release information to a third party. Every time we are contacted by a third party regarding our clients websites or information, we inform our clients about it. We encourage you to read our TOS here every time you visit our website.
We are a free speech hosting provider and, thus, the cost of that is that there may be content hosted on our servers that some people might find offensive. Once we start taking down such web sites, then we are no longer a free speech hosting service provider. However, if you believe you have found content that is illegal or against our TOS, please send us an email at admin@safehost365.com
It is also now possible to order dedicated machines on a monthly billing cycle. However, we offer additional discounts for longer billing cycles.
All of our servers are physically located in Stockholm Sweden